Your privacy is important to us, and we are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Collagio. By using Collagio, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the app.
1. Information We Collect
Account Information:
When you download and start using the app Collagio, we collect the following information:
Device and Usage Information:
We collect information about your device and how you use Collagio, including:
- Device type
- Operating system
- App usage statistics
- Performance data
- Log information
This information helps us understand how users interact with our app, improve our services, and diagnose technical issues.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain Collagio, including managing user accounts and providing customer support.
- To improve and optimize the performance of Collagio, develop new features, and analyze app usage trends.
- To communicate with you, either directly or through one of our partners, regarding your account or updates to Collagio.
- To detect, prevent, and address technical issues or fraudulent activity.
- To comply with legal obligations and enforce our terms and policies.
3. Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your information in the following limited circumstances:
With service providers who assist us in operating Collagio and providing related services (e.g., hosting, analytics).
With our business partners for joint marketing efforts, but only if you have given us consent.
In response to legal requests or proceedings, to protect our rights, or to defend against legal claims.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure and reliable, and we cannot guarantee absolute security.
5. Your Rights
Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the right to:
Access your personal data held by us.
Rectify inaccurate or incomplete personal data.
Erase your personal data (right to be forgotten) under certain circumstances.
Restrict or object to the processing of your personal data.
Receive your personal data in a structured, commonly used, and machine-readable format (data portability).
To exercise any of these rights, please contact us using the contact information provided below.
6. Children's Privacy
Collagio is not intended for persons under the age of 16. We do not knowingly collect personal information from persons under 16. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
7. International Data Transfers
We may transfer and process your personal information outside of your country of residence. We will take appropriate measures to ensure that your personal data remains secure and protected in accordance with applicable laws. This may include using standard contractual clauses approved by the European Commission or other safeguards.
8. Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at: support@collagio.io
This Privacy Policy applies solely to information collected by Collagio. By continuing to use Collagio after changes are made to this Privacy Policy, you acknowledge and agree to be bound by the updated policy.
Thank you for taking the time to review our Privacy Policy. Your trust is important to us, and we are committed to protecting your privacy and providing transparency about how we handle your personal information. If you have any concerns or questions about this Privacy Policy or our privacy practices, please do not hesitate to contact us.